Terms & Conditions

TERMS & CONDITIONS OF BOOKING:-

Please read these terms and conditions prior to booking your holiday.

HOW TO BOOK:-
Please contact me, preferably, by email or text message to confirm the availability and price of dates required.
Following confirmation of availability you can download a booking form from the availability page or I can email one to you. This needs to be completed & returned to me with your deposit.

CONFIRMATION:-
I will confirm your booking and receipt of deposit by email, text message or by phone at which time I will give you the keysafe number to gain entry to the bungalow.

DEPOSIT:-
The deposit is equivalent to 50% of the agreed rental.

FULL PAYMENT:-
The balance for rental is due 8 weeks prior to the commencement of the holiday.
(VAT is not charged on this property)

CANCELLATIONS:-
Should you find it necessary to cancel the holiday before the final balance is due, please inform me immediately and I will try to re-let the property.
If the property is re-let then the deposit will be returned less a handling fee charge of £20.
If I am unsuccessful at re-letting the property the deposit will be forfeited in full.

Should it be necessary to cancel the holiday after the final balance is due (whether or not the final balance has been paid) then unless the cottage is re-let you will be liable for the full cost of the holiday.
If I can re-let the property at short notice, all money paid will be returned less a handling fee charge of £50.

I strongly suggest that you take out holiday insurance to cover you against this loss in the event of cancellation.

INCLUSIONS:-
The rental cost includes all cleaning, linen, towels, soaps, pets, Wi Fi, electricity, parking.

LETTING HOURS: -
To enable thorough cleaning of the bungalow prior to your arrival please arrive after 4pm and depart by 10am.
Unless agreed otherwise by the owner.

COVID PROTOCOL - due to the ongoing issues with Covid19 please adhere to the Covid protocol to protect yourselves and the housekeeper.

View our COVID-19 protocols.

COVID-19 Good To Go

MAXIMUM OCCUPANCY: -
The number of persons using the property should not exceed five.

ELECTRICITY
Price Included – but please be careful with the usage, the costs have spiralled in recent years (as can be seen by the Smart meter in the lounge). Remember to switch off or turn down when you are not in the bungalow. The heating can be controlled on the owner’s Smart phone, so DO NOT SWITCH OFF THE RADIATORS AT THE SOCKET use the switch at the side of the radiator – which also operates the temperature.

SMOKING: -
TThis property is designated non-smoking.
This should be respected in all circumstances.
If anyone in your party does smoke outside, please dispose of cigarette butts in the bin.

PETS: -
Two dogs are welcome (free) by prior agreement with the owner. See Pet Policy.

CLEANING: -
The holidaymaker undertakes to leave the premises in a state of cleanliness and order at the end of the holiday.
On departure, please strip the beds and place all used bedlinen in a laundry bag or black bin liner and the towels in the other laundry bag or bin liner provided.

SECURITY: -
The holidaymaker undertakes to keep the premises secured throughout their stay and respect other holidaymakers and staff at the resort. Ensure the key is replaced in the keysafe on departure. Key fobs with the owner’s telephone number are attached to the keys.
Be advised there is a CCTV Ring Video doorbell at the front door.

LOSS & DAMAGES: -
The holidaymaker undertakes to keep the premises, its contents and the garden in the same state of repair and condition as at the commencement of the holiday.
The owner should be compensated for any damages and breakages which occur (fair wear & tear excepted).

PROPERTY ACCESS: -
Entry to the property is by key - the key can be obtained from a 'keysafe' on the wall to the left of the front door.
Nearer to the date of arrival guests will be advised of the code number required to gain access to the 'keysafe'.
In case of emergency and a keysafe ‘failure’ – there is another one by the kitchen door. Contact the owner for the keysafe number which is different to the front door.

The owner of the property or her representatives reserves the right of access at any reasonable time during any holiday occupancy to deal with an emergency.
They also reserve the right of access to the garden for maintenance purposes.

PROBLEMS: -
If you have any problems during your stay please seek assistance from our housekeeper (name address are in the property and on the booking form). She should be able to resolve any practical problems you may have.
However, if this fails then please report your problem to me during your stay.
I cannot take responsibility for complaints unless you have given me reasonable opportunities for the complaint to be effectively rectified.

DECLARATION: -
I the owner, have made every reasonable effort to ensure that the information presented on this web site is honest, accurate and not misleading.
I have no connection with any web site mentioned on these pages, but have merely listed those that may be of interest to visitors to this area.
The information is given in good faith but without liability.

Please inform me if you find anything that you believe is contrary to this declaration and I will take steps to try and resolve this issue.

PAYMENT METHOD: -
Payment can be made by bank transfer or by personal cheque made payable to:
Gill Tapping
07719 882144
GAT7272@AOL.COM
(available at all times - preferred method of contact)